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Application Management: The New Operations Imperative

With enterprise applications playing a vital role in mission-critical business processes, managing their performance and availability has never been more important. Failure of key applications and services, even for a short time, can be devastating in terms of cost, market position, and long-term business viability.

Complicating matters, most organizations must contend with growing complexity and constant change, making failure much more likely. The rigors of competition, regulatory compliance, and a dynamic marketplace promise that these trends will continue to escalate along with the need to reduce costs and lower risk.

With nothing less than the viability of the business at stake, application management has proven essential for aligning IT infrastructure (IT operations) with business priorities. By placing the focus on the application, these offerings let businesses measure and manage what matters, reducing complexity and facilitating rapid controlled change at lower cost and risk. Mercury's Application Management offerings represent an innovative approach that integrates business, end-user, and system perspectives, while providing an accurate and timely representation of the complex infrastructure that underlies key business processes.

From Application Management: The New Operations Imperative